Lauren Rivera Jahnke, MPAff

ph/fax: 512.899.8844
Austin, Texas, USA
Lauren@LRJConsulting.com


Click here for printable resume/CV in PDF (requires Adobe Acrobat Reader)
Click here for abbreviated resume/CV


See Education


Detailed List of Projects/Experience

May 1997 to present - Freelance Consultant, Policy Analyst, Researcher, Writer, and Editor
(formed company in June 1999: LRJ Research & Consulting)

   November 2017 to present -  Foundation Communities

     Serving as a Certified Application Counselor to enroll people into individual marketplace health insurance plans

   October 2017 to present -  LBJ School of Public Affairs, The University of Texas at Austin

     Editing and proofreading a report for Professor Jacqueline Angel involving conference proceedings from the 2017 International Conference on Aging in the Americas

   December 2007 to present -  Dell

     Perform marketing-related research, writing, and other tasks; contracted through Kolar from February 2005 to December 2007, then became vendor directly with Dell

   May to June 2017 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted Policy Research Project book on security policy and recommendations for the 2018 Mexican presidential election for Professors Martinez and Leutert

   November to December 2016 -  Inter-American Educational Consortium

     Wrote letters of inquiry for grant funding for IAEC, a nonprofit that offers entrepreneurial and business development and training for disadvantaged groups and veterans

   January 2012 to August 2016 -  Texas Health Institute

     Worked with Senior Research Scientist Dr. Dennis Andrulis and other THI staff on several large grant-funded projects involving researching and reporting on the implementation and impact of provisions of the Affordable Care Act of 2010 on health care disparities, linguistic and cultural competency, and the health care safety net

     Reports are posted here as they are released (I was the main researcher and writer of the July 2015, May 2014, and March 2013 reports on health insurance marketplaces and consumer assistance programs, and assisted with others);  I and other team members presented reports and ongoing research at a seminar at the DiversityRX conference in Oakland, Calif., in March 2013

   March to September 2015 -  Austin Food For Life

     Served as a consultant to research and write a report with program recommendations for the organization, a non-profit dedicated to helping food and beverage industry professionals in Austin access affordable healthcare solutions; also served as a board member from July 2013 to December 2016

   April 2017, February to March 2013, March to November 2012, October 2010 to July 2011 -  Michele Dunkerley

     Assisted author in editing and formatting an architecture book for publication by the University of Texas Press in 2012; subsequently worked on several grants, projects, and presentations related to downtown revitalization and to real estate financing

   March to November 2015, February to August 2016 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted Policy Research Project manuscripts and issue briefs for publication for professors Eaton (multiple projects), Bomba, Olmstead, Angel, Slick, Imboden, and Schmandt

   August to September 2014 -  Charles L. Kight and Associates, LLC

     Worked with consultants on a managed care feasibility study for UMC Health System in Lubbock (mainly research and final presentation)

   November to December 2013 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited book for publication for Professor David Eaton on Texas-Mexico water quality management

   April to June 2013 -  Healthinsurance.net (Click Interactive LLC)

     Wrote blog entries on health insurance and health issues for laypeople

   November 2012 to January 2013 -  Jane Hickie

     Designed a PowerPoint presentation for Jane Hickie and Henry Cisneros, two of the authors of Independent for Life: Homes and Neighborhoods for an Aging America, to use when speaking at conferences about the book and aging and housing issues

   January to May 2012 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited articles for publication in the LBJ School Journal and proofread final layout; edited and formatted book on US-Mexico electricity issues for visiting professor Alejandro Ibarra-Yunez

   August to December 2011 -  Sendero Health Plans (subcontracted through Dennis Edmonds & Associates LLC)

     Assisted new Medicaid/CHIP HMO (owned by Central Health) in developing their internal policies and procedures required for operations and for state reviews

   December 2010 to December 2011 -  David Warner, LBJ School of Public Affairs, The University of Texas at Austin

     Assisted in writing and editing several journal articles and reports on health care policy topics for a professor

   August 2011 -  Austin Energy

     Copyedited three related reports on upcoming electrical rate changes and technical justifications

   June 2010 to May 2011 -  Rice University, Hobby Center for the Study of Texas

     Assisted with research and analysis on a project for Rice University, in conjunction with Methodist Healthcare Ministries, on assessing the impact of national health care reform on vulnerable population groups in Texas (see report here)

   February to April 2011 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted reports for publication for Professor David Eaton on title insurance in Texas and clean energy options

    August to October 2010 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted report for publication for Professor David Eaton on used oil in Mexico sponsored by the Environmental Protection Agency

   March to June 2010 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted manuscripts on extending Medicare to eligible retirees in Mexico for Professor David Warner's Policy Research Project class (to be published together as a book)

   April to May 2010 -  Texas Association of Local Health Officials (TALHO)

     Wrote federal grant application to the Centers for Disease Control and Prevention (CDC) for a diabetes elimination program in Texas

   December 2009 to March 2010 -  David Warner, LBJ School of Public Affairs, The University of Texas at Austin

     Researched and wrote report on cross-border (U.S.-Mexico) health insurance for Professor David Warner and the OECD (Organisation for Economic Cooperation and Development in Paris, France)

   April 2009 to March 2010 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted three manuscripts on energy policy for publication for Professor David Eaton

   March to June 2009 -  Integrated Care Collaboration

     Wrote a federal grant application on using health information technology to improve medical care for the ICC, an alliance of health care safety net providers in Central Texas

   January to April 2009 -  Entrepreneurs Foundation

     Wrote a case study to document the successes of the foundation's breast cancer services project that was a collaboration of local health and social services agencies

   February to March 2009 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted ten papers from LBJ School professors and other researchers to be put on the Web site of the LBJ Centennial Symposium that took place in December 2008

   November to December 2008 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted three issue briefs and a final report for Texas policymakers on Texas health insurance topics for Professor Jeanne Lambrew's policy research project class

   July to August 2008 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted manuscripts on environmental topics for publication for Professor David Eaton

   June to July 2008 -  Hogg Foundation for Mental Health

     Rewrote section on financing and policy barriers to integration of mental and physical health care as part of an integration resource guide by the foundation

   March to June 2008 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited LBJ School Journal in preparation for publication; edited and formatted PRP report on public-private partnerships for Professor Bacon

   September 2007 to June 2008 -  Texas Health Institute

     Updated a booklet on health indicators in Texas; wrote policy brief on the transformation of the mental health care system in Texas and consumer involvement

   August 2007 to March 2008 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted manuscripts on environmental topics for publication for Professor David Eaton

   July to September 2007 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted Professor David Eaton's two Policy Research Project manuscripts on tire disposal and used oil management in Texas

     Researched and wrote fact sheets for Professor David Warner on the status of legislation relating to the uninsured and Medicaid in Texas

     Edited LBJ School Journal for publication

   September 2006 to July 2007 -  LBJ School of Public Affairs, The University of Texas at Austin

     Worked with Prof. David Warner's Policy Research Project class on editing and formatting the graduate students' research papers and conference proceedings for publication (project on extending Medicare to beneficiaries in Mexico)

   March to November 2006 -  Texas Health Institute

     Worked with the Texas Health Institute (formerly the Texas Institute for Health Policy Research) to research and write reports on training the health care workforce in information technology, and on access to health care for the uninsured

   August to September 2006 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted Prof. David Eaton's two Policy Research Project manuscripts on carbon dioxide capture and used oil management in Texas

   November 2005 to August 2006 -  LBJ School of Public Affairs, The University of Texas at Austin

     Worked with Prof. David Warner's Policy Research Project class on editing and formatting the graduate students' research papers and conference proceedings for publication (project on reducing the cost of uncompensated health care, in partnership with the St. David's Community Health Foundation)

   June 2004 to August 2006 -  Center for Health and Social Policy (CHASP), LBJ School of Public Affairs

     Worked with CHASP to edit and format conference proceedings from a conference held in April 2005 on Social Security, and one in April 2004 on the future of Medicare and health insurance for older Americans

   October 2004 to March 2006 -  LBJ School of Public Affairs, The University of Texas at Austin

     Worked with Professor David Warner and other researchers on two white papers (Medicaid and SCHIP, and innovations in other states) and related research for a UT System task force on the uninsured; our papers appear as Appendices B and C of the completed Code Red report

   May to October 2005 -  St. David's Community Health Foundation

     Worked with St. David's CHF staff to write a journal article to document The Theo Project, a local collaboration to bring mobile dental services to underserved children in Central Texas schools

   June 2005 -  LBJ School of Public Affairs, The University of Texas at Austin

     Edited and formatted a Policy Research Project report for Professor Jacqueline Angel on Medicaid waivers

   September 2003 to November 2004 -  Center for Health and Social Policy (CHASP), LBJ School of Public Affairs

     Worked with CHASP to edit and format conference proceedings and manuscripts from a conference held in April 2003 on the future of health insurance

   March to June 2004 -  LBJ School of Public Affairs, The University of Texas at Austin

     Worked with Professor David Warner's 2003-04 policy research project class on cross-border health insurance options along the U.S./Mexico border to edit manuscripts for graduate students and compile them into a book for publication

   April to May 2004 -  Texas Department of Health, Behavioral Risk Factor Surveillance System

     Worked with the Texas Behavioral Risk Factor Surveillence System program at TDH (now DSHS) to write a report on cardiovascular disease using data from the 2003 BRFSS survey

   December 2003 to March 2004 -  Office of Communications, LBJ School of Public Affairs

     Worked with the LBJ School publications office to organize, format, and edit a book of proceedings from a labor conference held by the Ray Marshall Center for the Study of Human Resources

   November to December 2003 -   Texas Association of Local Health Officials (TALHO)

     Wrote two grant applications to the Texas Department of Health to apply for funds for developing several training programs on public health topics (TALHO is a statewide non-profit association of local health department directors)

   November 2002 to September 2003 -  LBJ School of Public Affairs, The University of Texas at Austin

     Worked with two 2002-03 policy research project classes (Professor David Warner’s on U.S./Mexico health policy issues and Professor Pat Wong’s on a mental health program evaluation) to edit manuscripts and conference proceedings for publication;  the University of Texas Health Science Center at San Antonio published Prof. Warner's report, Health Workforce Needs: Opportunities for U.S.-Mexico Collaboration

   June to July 2003 - Professor David Warner, LBJ School of Public Affairs

     Edited and formatted two papers commissioned by the World Health Organization on Mode 2 Trade in Health Services

   May to June 2003 - Carl Angel, Root Cause Project, St. David's Foundation

     Researched various health insurance options and access to health care for a pilot project in an Austin neighborhood

   January 2003 -  People's Community Clinic

     Wrote part of a grant application for a non-profit health clinic

   December 2001 to March 2003 -  Traumatic Brain Injury Project, Texas Department of Health

     Contracted to be the independent evaluator for the TBI project as required by their federal grant; developed and implemented evaluation and monitoring systems and did monthly (through 3/2002) and then quarterly (through 3/2003) evaluation reports; presented findings at several TBI Advisory Council meetings

   January 2002 to January 2003 -  LBJ School of Public Affairs, The University of Texas at Austin

     Worked with Professor David Warner’s 2001-02 policy research class on expanding options for the uninsured to edit manuscripts and conference proceedings for publication (phase 2 of project below that I worked on from Feb-Oct 2001)

   November 2002 to January 2003 -  LBJ School of Public Affairs, The University of Texas at Austin

     Formatted and edited Professor Richard Schott’s policy research project manuscript on privacy policy in Texas for publication by the LBJ School

   August 2002 to December 2003 - Professor David Warner, LBJ School of Public Affairs

     Updated a report on U.S/Mexico border health for the Center of Health Economics and Policy at the University of Texas Health Science Center in San Antonio

   June to July 2002 - Professor David Warner, LBJ School of Public Affairs

     Performed subcontracted litigation support involving healthcare-related research and analysis for a lawsuit involving workers’ compensation

   April to May 2002 -  Texas Commission on Human Rights

     Wrote a grant on fair housing education and outreach programs to the U.S. Department on Housing and Urban Development (HUD)

   October 2001 to February 2002 -  Texas Institute for Health Policy Research (now Texas Health Institute)

     Wrote drafts of three grants to different foundations to obtain additional funding for the Institute’s health policy forums

   February to October 2001 -  LBJ School of Public Affairs, The University of Texas at Austin

     Worked with a professor’s research class to edit papers and produce a publication on options for expanding health care coverage for the large number of uninsured people in Texas, including editing the proceedings of a conference on this topic held in March 2001

   June to September 2001 -  Texas Health and Human Services Commission (Research, Planning, and Evaluation Department)

     Contracted to research and write summaries of needs assessments and demographic characteristics for various regions of Texas to hand out at community forums that were held around the state in order to get local input into the state coordinated strategic plan for health and human services; also included writing summaries of results after the forums were held

   February to August 2001 -  Indigent Care Collaboration of Central Texas (ICC)

     Contracted to perform preliminary planning and research for a physician summit with local physicians and others to explore the possibility of implementing an organized volunteer physician indigent care program for uninsured patients in Travis, Williamson, and Hays Counties

     Wrote grant application to Robert Wood Johnson “Volunteers in Health Care” program for a planning and evaluation grant relating to the local physician volunteer initiative planned by the ICC and the Travis County Medical Society

   April to May 2001 - Primary Care Department, City of Austin

     Wrote grant application to the “New Start” program of the Bureau of Primary Health Care, Health Resources and Services Administration (HRSA), a federal agency within the U.S. Department of Health and Human Services, for the City of Austin's health care clinics

   March to May 2001 -  Texas Association of Local Health Officials (TALHO)

     Wrote grant application to the Texas Department of Health’s Innovations Grants program, Part I, Special Project, Public Health Peer Review

   August 2000 to March 2001 - LBJ School of Public Affairs, The University of Texas at Austin

     Worked on project with a professor and three other researchers concerning the economic impact of cancer in Texas; project was funded by the Centers for Disease Control and Prevention and the Texas Department of Health through the Comprehensive Cancer Control grant (worked on the proposal for this project in May 2000 under a separate contract); cost of cancer report won a research award from the Centex Chapter of the American Society for Public Administration in May 2001

     My part involved gathering data and calculating the direct costs of some of the facilities and health professionals involved in cancer treatment, as well as doing a literature review and analysis concerning primary and secondary prevention strategies and areas for possible cost savings (I am an author on the first two sections of the report, and edited/formatted all three sections)

   October to November 2000 - Patients' Assistance League (PAL)

     Assisted a non-profit organization with a planning grant proposal that they will submit in order to obtain funds for needs assessment and other work vital to growing the organization and ensuring its effectiveness;  my part mainly involved breaking down and costing out components of their planned research activities, which included interviews, surveys, and focus groups

   August to September 2000 - Indigent Care Collaboration of Central Texas (ICC)

     Contracted to write large grant application to the "Communities in Charge" program of the Robert Wood Johnson Foundation for the ICC, a non-profit coalition of hospital officials and indigent care providers from Travis, Williamson, and Hays Counties

   June 1999 to July 2000 - Professor David Warner, LBJ School of Public Affairs

     Performed subcontracted litigation support involving health-related research and analysis for several lawsuits

   January to August 1999 - Professor David Warner, LBJ School of Public Affairs

     Performed contract research and writing for a professor on a research paper funded by San Diego Dialogue, a group including representatives from the University of California at San Diego and the San Diego and Tijuana communities that studies various issues affecting the California/Mexico border, especially the San Diego/Tijuana region; this project concerned health and insurance issues on both sides of the border

   April to June 1999 - LBJ School of Public Affairs, The University of Texas at Austin

     Worked with Dr. Warner's 1998-99 policy research project class to assist in editing, formatting, and fact-checking their working papers and the proceedings from a conference they organized on extending Medicare to American retirees in Mexico;  coordinated the process to have the papers and proceedings published in the LBJ School's U.S.-Mexican Policy Studies series

   February to June 1999 - Professor David Warner, LBJ School of Public Affairs

     Performed contract research and writing for a professor at the LBJ School on a project funded by the California HealthCare Foundation and others exploring cross-border health insurance issues

     Attended conference in Cuernavaca, Mexico, in June 1999 where our paper and those of other researchers was presented to delegates from U.S. and Mexican government agencies and insurance firms

   February to May 1999 - Volunteer, Policy Office, Texas Governor’s Office

     Assisted policy specialist Lynn Denton working on early childhood development issues for Texas First Lady Laura Bush;  wrote conference proceedings from "The Governor's and First Lady's Policy Conference on Early Childhood Development and Brain Research" held in December 1998

   December 1998 to February 1999 - Professor David Warner, LBJ School of Public Affairs

     Performed contract research for professor whose client was a hospital system in Texas; researched areas including hospital financing, staffing issues, and quality standards, and created spreadsheets showing various financial scenarios

   October 1998 to May 1999 - LBJ School of Public Affairs, The University of Texas at Austin

     Worked with a professor to edit and format a manuscript based on research done in 1997-98 on extending Medicare benefits to eligible retirees in Mexico;  coordinated the process to have the book published in the LBJ School's U.S.-Mexican Policy Studies series

   March 1998 to January 1999 - Planner III, Texas Department of Health
(Bureau of State Health Data and Policy Analysis; classified as long-term temporary)

     Continued work with the House Concurrent Resolution 44 workgroup started while employed by the LBJ School (see below); helped coordinate meetings and special events and served as a contact person for HCR 44 partners from various organizations across the state

     Completed the final report and other research and writing projects relating to HCR 44 and public health in Texas; coordinated the printing and distribution of the final report to the 76th Texas Legislature, the Governor, and many other interested organizations around the state

   November 1997 to March 1998 - Research and Planning Consultants, Inc.

     Contracted to work on a project for the firm's client (a joint study committee of the Tennessee General Assembly) that involved research on proposed legislation and managed care issues

     Researched and wrote Chapter 3 of the final report regarding what other states are doing in the area of managed care patient protections, identifying the standards and models, and recommending how the state of Tennessee could improve its patient protections;  traveled to Nashville twice to present recommendations to the study committee and answer questions

   September 1997 to March 1998 - LBJ School of Public Affairs, The University of Texas at Austin

     Researched and wrote white paper for a subcommittee of the House Concurrent Resolution 44 workgroup

     HCR 44, passed by the 75th Texas Legislature in 1997, called for an interim study on local public health in Texas by the LBJ School, Texas Department of Health, UT-Houston School of Public Health, and A&M's School of Rural Public Health and the Blackland Research Center, and local governments; the group's findings and recommendations were to be presented to the 76th Legislature in January 1999

   May 1997 to January 1998 - LBJ School of Public Affairs, The University of Texas at Austin

     Worked with two professors on publication entitled "Community Mental Health Centers Under Managed Care: Authority or Provider?" (sponsored by the Texas Department of Mental Health and Mental Retardation and the Hogg Foundation for Mental Health);  research involved analyzing changing MHMR system in Texas and new legislation, and evaluating pilot sites implementing House Bill 2377 and Medicaid managed care

     Responsible for writing and researching some sections, and editing, formatting, and proofreading the entire report in preparation for publication

   June to July 1997 - Texas Health Care Information Council

     Completed researching and writing a report for the Quality Methods and Consumer Education Technical Advisory Committee of the THCIC;  research concerned risk-severity adjustment methods used by states to adjust their hospital outcomes data in order to make meaningful comparisons between providers

     Surveyed officials in 20 other states, researched journal articles and reports, and incorporated findings in report for committee members who were considering what method Texas should adopt

 January to May 1997 - Austin/Travis County Health and Human Services Department

   Auditor (unpaid; received 3 hours graduate elective credit)
     Worked independently under the Director of Internal Audit on performance audits of health and human services programs (mainly the private sewage facility program)

     Collected data and reported findings and recommendations on areas including policies and procedures, strategic plans, performance measures, resource management, human resources, and payroll;  participated in audit meetings and presentation of results to Executive Committee

May 1996 to January 1997 - Texas Medical Association

    Research Assistant, Division of Health and Scientific Affairs - October 96 to January 97
     Researched and wrote the "State of the State in Public Health--1996" report for the TMA Council on Public Health and TMA leadership

   Summer Intern, Division of Health and Scientific Affairs - May 96 to August 96
  
  Researched and wrote position paper for the TMA Council on Public Health on the status of public health in Texas, focusing on the closings and cutbacks of local health departments and public clinics throughout the state

     Interviewed officials from the Texas Department of Health, various local health departments, and several local governments about public health issues;  assisted with other departmental activities, mainly the coordination of a large conference on Medicaid Managed Care held in Austin in July 1996

May 1989 to May 1995 - Pharmaco (now called PPD Development)

   Procedures Coordinator - September 90 to May 95 (formerly TMD Coordinator, Assistant and Associate Quality Control Internal Monitor)
     Responsible for the editing and tracking of Departmental Procedures (based on clinical research regulations and practices)

     Coordinated the Administrative Procedures system and on-line distribution, and development of an Employee Handbook (working with Human Resources and other corporate departments)

     Presented training sessions and orientation sessions as needed (How to Develop Effective Policies and Procedures, FDA History, Company Procedures);  attended external training seminars on medical writing and technical writing

     Wrote and edited articles for company newsletters and co-authored article that was published in the Drug Information Journal;  worked on other projects such as developing training videos, coordinating the internship program with Southwest Texas State University, and assisting with global Standard Operating Procedures

     Conducted quality control file audits, critical document checks, verification and packaging of clinical pharmaceutical supplies, and out-of-state site audit visit (compliance audit)

   Data Entry Technician - May 89 to September 90
     Entered clinical data into VAX databases for analysis; assisted with departmental duties and general office work


Click here for list of Publications and Reports


Honors, Organizations, and Volunteer Activities

     Certified Application Counselor (marketplace health insurance enroller), Foundation Communities (2017)
     Board Member, Austin Food For Life (July 2013 to present)
     Member of LBJ Future Forum for several years
     James W. McGrew Research Award for Practitioner Research of the Year (May 2001), from the Centex Chapter of the American Society for Public Administration, for co-authored report “The Economic Impact of Cancer in Texas; Part I: Direct and Indirect Costs, 1998”
     Lyndon Baines Johnson Foundation Award for Academic Excellence (1997)
     Volunteer at the Scott & White Assembly, a conference of health and policy experts convened to discuss the future of medicine (February 1997)
     Volunteer for Ann Richards campaign (1994)
     American Medical Writers Association (1993-1995)
     Society for Technical Communication; served on Policies and Procedures Committee (1993-1995)
     American Mensa, Lonestar Chapter (1992)
     Beta Beta Beta Biology Honor Society, University of Texas at Austin
    National Honor Society and National Merit Commended Student, Crockett High School, Austin, Texas


Professional Interests: Health care policy, public health issues, policy research and analysis, technical writing, performance evaluation, grantwriting, editing and proofreading, graphics and formatting, architecture and housing issues, clean energy, computers and technology, organization and problem-solving


Computer Skills: Proficient in Word, Excel, Powerpoint, web-based research tools; experience with Photoshop, editing graphics, Frontpage and other website editing programs, HTML